I have been feeling slumped and sluggish for the past couple of weeks. Life had been rather hectic especially at work. I feel so mentally exhausted and flat out because I get stuffed with so much more than I can handle. It’s frustrating and I feel inadequate when I can’t deliver. I hate to disappoint; I want things done in perfect order.
It has always been a daily challenge learning new things with an entirely different system and organizational culture. For one, I have not yet fully assimilated myself in the Australian mainstream. I am still such a baby in the working class. For another, my real main issue is the language comprehension. Yes! Believe it or not, I am struggling comprehending the Aussie accent.
You see, I handle calls everyday; I am also the first point of contact in the office and I get a lot of people who speak the English vernacular with various accents- Australia being a multicultural hub. To me, some accents were either spoken inaudibly or incomprehensively. Although I am married to a true blue Aussie, he does speak real slow and very clear. I never had any problems.
I feel an ultimate dumb when I had to ask the person a second time. They must be thinking I am either deaf or just plain stupid. Hahaha! It’s quite embarrassing!
Filipinos were once hailed to be the best in Business English. I must agree on that. I have no trouble in speaking my mind using the English vernacular. As a matter of fact, some nationalities here could easily identify Filipinos on the way we speak. They’d always say it’s English with an “American accent.” Hmm. I am not too sure what they meant. I had to ask my Prince and he said they can just tell. I presumed it’s kind of a different American accent because it’s spoken by a brown-skinned Asian. LOL! Anyhow, I am lucky that I know how to speak the language before I even set foot in this country and I do not need to go to an English school or see the need of hiring an interpreter to be able to express and be understood.
So yes, I have no issues in speaking my mind but what about comprehending what’s being said? I think I need to get used to people’s various accents. I need to put extra effort in trying to understand how they say things in English.
For instance, an Indian say “oriented” and he phonetically and thickly says it as “odointod.” This is what’s normally heard when I went to school for my Medical Transcription classes so many years back.
What about when an Aussie say: “Can I speak with Mel please” and I quickly retort back: “I am sorry, we only got Mal here!”
See! Do you understand where I am coming from? It’s crazy how accents can vary!
If it is any consolation at all, other tasks were less complicated- Accounting systems that I was able to learn in no time; computer programs that were very easy to master. My job has a massive scope – administrative support, accounts, talent management, reception, and everything else in between. One must be adept at prioritization to be able to keep up. I have always been keen and enthusiastic in learning new things and apparently, this worked to my advantage. I can now do things speedily even with such short notice. I am used to working under pressure; it’s never new to me but to beat an hour deadline was quite a feat! Hallelujah!
I was somehow surprised when I was bombarded with emails appreciating the effort I did to beat the deadline. And not only that, the Manager himself came up to me and thanked me personally for doing great. I never experienced being recognized in this fashion in my entire working career!
To be recognized at work is motivating and fulfilling. At least, my effort to do my absolute best didn’t go for naught.
I am aware I still have a lot of things to learn. My mistakes kept me frustrated but it made me a better person. I am not afraid to commit mistakes. However, the frustration drags me down and when that happens, my Prince that is my husband comes to the rescue:
“Take it easy, Princess. Don’t be too hard on yourself. Don’t worry about it; it’s just a job. Your real life is at home.”
Awwww! Such comforting words! For having such a supportive and loving husband, I consider this the largest triumph in itself.