I am doing this post at the nearest internet cafe I could get. I couldn’t rave and rant at Smart Bro’s Customer Service Hotline because it’s down, too. I used to call them and let the CSRs know how pissed I am of the service they give off their subscribers. I’ve learned I have no connection when I went home for lunch today. Instead of doing my Entrecard-dropping chores at high noon, I took a little nap. That cooled my head off a little bit. Before going home from work, I called up at home and asked my brother if there’s a connection yet, but still none. So I decided to look for the nearest net cafe.
I am thinking the heavy rain last night has damaged Smart Bro’s base station and that affected our connection. But heavy rain or not, Smart Bro’s services really sucks! I have experienced it too times a many in the previous months. I have heard from a friend that PLDT DSL is doing well here in GenSan. And its speed is faster triple time than Smart Bro. Such a pity because Smart Bro is strictly imposing a one-year locked in program. I guess I’m stuck with Smart Bro for 5 more agonizing months.
SEE ALSO RELATED LINKS:
General Santos Time
Smart Bro really sucks! I’m using “SmartBroke” too and my connections fluctuates frequently. I’m pissed off bad. You are not alone my friend.
grrr!
yah… smartbro sucks… kya di ako mkapagblog dhil sa knila.. kainis…
PARE,
Magshift ka na lang kaya sa PLDT DSL. but before doing that, mag-inquire ka muna sa mga subscribers kung ano ang performance ng PLDT sa area nyo.
Our branch in Palawan also have the same problem with smart bro. He have it terminated after only 2 months.It is a good thing he had a good friend who is a lawyer that took care of all those letters being sent by smart.
That’s weird. SmartBro must be playing favorites. I haven’t had any problems with my connection. Knock on wood! I can surf as many websites as I can (at the same time) and still do background downloading of, you know, stuff…all at very good speed. When connection is down, I always get a text message from them informing me of such connection problems, then they text me again when everything’s back up. Tsk…tsk…
You better shift to another ISP, Smart Bro has the worst service.
In one base station, their are 50 plus users.
you can check it on the canopy website.
Even their costumer service is really bad.
smart bro pooota dati ang bilis ng connection ngayon ang bagal pooota smart bro sucks
pangit ng connection ng smart bro sa gensan ang LAGGGGGG super ,,,,,,,,,,,,,,,,
pangit ng connection ng smart bro sa gensan ang LAGGGGGG super ,,,,,,,,,,,,,,,,